Reponded quickly to my inquiries. Product arrived as described.
Quick delivery. I realized after it arrived it would not fit our swim spa. They quickly sent me a new pole and a return label for the incorrect pole.
I had received the wrong tether pole for my swimspa the owner was kind enough to quickly accommodate me with the correct item and shipped it out immediately with no questions asked.
You have changed the metal base diameter of the fiberglass pole. It is too large for an earlier version of your concrete install plate.