What a delight to work with a company thats 'focused' on customer needs!! I can say that over my youth of 72 yrs, this was the first! I had been saddled with equipment that wasn't ever going to work in my swim spa (sold by a pool company)... After returning the equipment at my expense I reached out and discovered I could order directly from your company and was elated with the response! I received exactly what I needed for the rowing bars, a courtesy that this world needs much more of! Thank you Brent!
Called to order some parts that I needed and spent a bit of time talking with them to make sure I was ordering the correct pieces.
The pieces I needed to order were not in stock because of the age of what I needed, and He understood that and assured me he would have the correct items shipped. I ordered and they came quickly and they were exactly what I needed. Everything was perfect! Good prices, quick shipping, and very knowledgeable people!
Tom and Brent at Swim Tether were amazing. I had a couple of questions and needed help with cord lengths for my rowing poles not on the website. They were very responsive both by phone and email and worked to get the products I needed. I very much appreciate their help, professionalism, and responsiveness. Thank you both again.