1-Year Reliable Performance Guarantee
At Swim Tether, we design our products for durability, reliability, and performance. That’s why we back every purchase with our 1-Year Reliable Performance Guarantee—so you can train with confidence.
What’s Covered?
If your Swim Tether product has a defect due to materials or workmanship within one (1) year of purchase, we will:
· ✔ Repair the defective product
· ✔ Replace it with a new or refurbished product
· ✔ Provide a refund if repair or replacement isn’t possible
What’s Not Covered?
This guarantee does not cover:
· • Normal wear and tear (e.g., fading, scratches, cosmetic damage)
· • Misuse, abuse, neglect, or accidents
· • Unauthorized modifications, repairs, or alterations
· • Damage from exposure to chemicals, extreme weather, or improper storage
· • Products used in commercial settings or rentals
How to Make a Claim
We keep it simple:
1. 1. Contact us at shop@swimtether.com with proof of purchase and a description of the issue.
2. 2. If needed, send the product back (return shipping costs may apply).
3. 3. We’ll make it right—whether through repair, replacement, or refund.
Limitations of Liability
This Reliable Performance Guarantee replaces all other warranties, express or implied, including merchantability or fitness for a particular purpose. Liability is limited to repair, replacement, or refund.
Need Help?
For questions or warranty claims, contact us at:
📧 Email: shop@swimtether.com